FAQ

Shipping

Yes, we ship to several countries, including the United States, the United Kingdom, Australia, New Zealand, and Canada. Shipping costs may vary depending on the destination.

The delivery time depends on your location. Generally, orders are shipped within 24-48 hours and can take 5 to 10 business days to arrive.

Yes, once your order is shipped, you can use your order number to track your package on this page: https://lialys.com/apps/parcelpanel

We are confident in the quality of our products, which is why we offer a satisfaction guarantee. You can return the product within 14 days of purchase for a full refund, subject to our return conditions.

You can contact us by email or via our contact form on the website. Our team is available to answer all your questions and create follow-up tickets for any claims.

If you wish to modify or cancel your order, please contact us as soon as possible. Once the order has been shipped, we can no longer modify it, but we can guide you through the return process if needed.