Regarding the hairpins:
Q: How do I correctly use the Prestige HAIRPIN?
A: A series of tutorials for different hairstyles will soon be available on our YouTube channel.
Q: Are the Prestige HAIRPIN suitable for all hair types?
A: Yes, our hairpins are designed to be effective on various hair types, including fine, thick, curly, and straight hair.
Q: How can I know when an out-of-stock product will be available again?
A: You can sign up for our newsletter to receive notifications about restocks and new products.
Q: Do the Prestige HAIRPIN damage hair?
A: No, they are designed to be gentle on your hair. The materials used and the design ensure a hold without pulling or damaging the hair.
Q: Do you offer international shipping?
A: Yes, we ship to several countries, including the United States, the United Kingdom, Australia, New Zealand, and Canada. Shipping costs may vary depending on the destination.
Q: How do I maintain my Prestige HAIRPIN?
A: We recommend gently cleaning them with a damp cloth. Avoid prolonged exposure to water and chemicals to preserve their quality.
Regarding delivery:
Q: Do you offer international shipping?
A: Yes, we ship to several countries, including the United States, the United Kingdom, Australia, New Zealand, and Canada. Shipping costs may vary depending on the destination.
Q: How long does it take to receive my order?
A: The delivery time depends on your location. Generally, orders are shipped within 24-48 hours and can take 5 to 10 business days to arrive.
Q: Can I track my order?
A: Yes, once your order is shipped, you can use your order number to track your package on this page: https://lialys.com/apps/parcelpanel
Q: What is the return policy if the product does not suit me?
A: We are confident in the quality of our products, which is why we offer a satisfaction guarantee. You can return the product within 14 days of purchase for a full refund, subject to our return conditions.